Operations Coordinator, Inflight - JFK

Join American Airlines as an Operations Coordinator, Inflight - JFK, and work as a liaison with local and system departments, oversee Flight Service base operational reliability, and handle operational events. Responsibilities include coordinating with Daily Operations/IOC, notifying rescheduled and reassigned Flight Attendants, and providing status of department reliability. Requirements include high school diploma or GED, PC, Sabre, DECS, and RES experience, and ability to work shift work, including weekends and holidays. Benefits include travel perks, health benefits, wellness programs, and a 401(k) program.

Requirements

• Acts as the liaison with local and system departments
• Oversee Flight Service base operational reliability
• Handles operational events and proactively provides crew assistance or delay mitigation
• Coordinates with Daily Operations/IOC to respond to Flight Attendant injuries and aircraft emergencies
• Provides status of department reliability and communicates irregularities
• Coordinates with Crew Scheduling/Tracking for pre-boarding of flights or re-crewing
• Assists with administrative duties, such as delay investigations and daily and monthly reports
• Implements selected policies and ensures established guidelines are followed and enforced
• Coordinate and host base activities to support engagement initiatives
• May conduct coaching and counseling as appropriate
• Assists with Flight Attendant reasonable cause drug and alcohol testing
• Provides Flight Attendant EFB (Electronic Flight Bag) support

Benefits

• Travel Perks
• Health Benefits
• Wellness Programs
• 401(k) Program
• Employee Assistance Program
• Pet Insurance
• Discounts on hotels, cars, cruises, and more