Senior Engineering Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re looking for a passionate and highly skilled Engineering Manager with strong technical depth and a keen interest in people leadership to build and scale next-generation customer and agent-facing applications and have the opportunity to mentor junior engineers.

Requirements

• Lead, mentor, and grow a high-performing engineering team, fostering ownership, accountability, and continuous learning in both core engineering domains.
• Build and maintain scalable, globally available applications and platforms that support features such as automation, intelligent workflows, and conversational or recommendation-based experiences.
• Ensure high standards of quality, reliability, security, and performance across traditional software components.
• Drive the design and evolution of microservices, APIs, and supporting platforms that integrate with data pipelines, and inference services.
• Establish and enforce engineering best practices, including testing strategies, observability, scalability.
• Lead architecture and design discussions to deliver solutions aligned with business goals, technical strategy, and long-term platform vision.
• Collaborate closely with Architecture and Data Platform teams to define technical principles, data strategy, and system foundations.
• Proactively identify risks and bottlenecks related to data dependencies, model performance, scalability, and production readiness, and drive cross-functional resolution.
• Represent the engineering team to senior stakeholders, product leadership.

Benefits

• Flexible benefits are tailored to each country and start the day you do.
• Health and welfare insurance plans
• Retirement programs
• Parental leave
• Adoption assistance
• Wellbeing resources to support you and your immediate family
• Travel perks
• Access to over 20,000 courses on our learning platform
• Leadership courses
• New job openings available to internal candidates first