Merchant Performance Specialist
American First FinanceTexas, United States
Posted March 31, 2026
Full Time
About the Company
FirstCash Holdings, Inc. is the leading international operator of pawn stores and a premier provider of technology-driven point-of-sale payment solutions.
Job Description
The Merchant Performance Specialist is responsible for engaging with existing American First Finance merchants to provide support and perform account maintenance. This role involves direct interaction with merchants, sales representatives, technology partners, and internal stakeholders. As a relationship-focused position, it requires exceptional customer service and strong communication skills.
Requirements
- High School Diploma or equivalent work-related experience
- Strong process and detail orientation
- Exceptional interpersonal, oral, and written communication skills
