Partner Support Specialist
American First FinanceHouston, Texas, United States
Posted May 5, 2026
Full Time
About the Company
FirstCash Holdings, Inc. is the leading international operator of pawn stores and a premier provider of technology-driven point-of-sale payment solutions, both dedicated to serving cash- and credit-constrained consumers.
Job Description
Join the Team at American First Finance as a Partner Support Specialist! The Partner Support Specialist (PSS) drives same-store performance and utilization growth within an assigned merchant territory. Success is measured by increased program usage, strong merchant relationships, and consistent portfolio growth.
Requirements
- Grow same-store utilization and funded volume from existing merchant partners
- Build and maintain strong, trust-based merchant relationships
- Deliver in-store and virtual training to drive financing awareness and usage
- Conduct regular store visits and outbound calls to support merchant performance
- Ensure in-store marketing is properly displayed and maintained
- Respond quickly to merchant needs and coordinate solutions
- Maintain accurate CRM activity and manage daily territory schedules
- Collaborate with sales leadership and internal support teams
Benefits
- Paid Time Off
- 401k Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
