Customer Success Associate

AO Globe Life is hiring motivated professionals to join our mission-driven, fully remote team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or for individuals who thrive in a people-centered, service-first environment.

Requirements

• Conduct virtual consultations with clients via Zoom
• Guide individuals and families through personalized supplemental benefit options
• Support clients throughout the enrollment process with professionalism and clarity
• Maintain accurate digital documentation and follow-up communication
• Deliver high-quality, client-first service
• Participate in ongoing mentorship, development sessions, and team trainings
• Build lasting client relationships that support long-term success

Benefits

• Flexible scheduling
• Weekly performance-based pay
• Inbound client interest — no cold outreach
• Renewal-based income growth opportunities
• Monthly and quarterly performance bonuses
• Equity opportunity for qualifying team members
• Full training and licensing support
• Clear advancement pathways into leadership roles
• Collaborative, people-first team culture