Desktop Support Analyst
American IT StaffMaryland, United States
Posted November 20, 2024
Full Time
About the Company
Our company is transitioning from a traditional IT model to a Tech organization with engineering excellence as its mission.
Job Description
We are seeking a dynamic and experienced Tech Services Specialist for our Technical Field Engineering team. This role is pivotal in providing on-site technical support and maintenance across our regional offices.
Requirements
- Ensure timely and efficient resolution of technical issues in regional offices, including hardware, software, network, AV and general system problems.
- Support on-site installations, maintenance, and upgrades of Tech infrastructure and equipment.
- Proactively monitor and analyze opportunities to improve technical support operations, identifying areas for improvement and supporting the implementation of corrective actions.
