We are seeking a Senior Business Analyst to join American Tower’s IT department. The role will partner with HR, IT, and business leaders to translate business needs into scalable HCM solutions, drive process improvements, and ensure successful system adoption across the organization.
Requirements
- Provide forward-thinking vision to collaboratively design cross-functional processes and solutions to global business challenges.
- Present flexible, scalable, and supportable options to stakeholders and help them vet alternatives that support project and business objectives.
- Proactively identify ways by which IT can add value to business teams to provide thought leadership and improve processes and effectively communicate them to key stakeholders.
- Collaborate with, and facilitate communication between, IT and business partners to drive change.
- Demonstrate how new technologies, best practices and trends can be incorporated into business and IT processes leveraging a strong understanding of end-to-end processes.
- Proactively estimate, plan, manage, communicate, and execute essential duties with a focus on the uniqueness of each project.
- Maintain strong, ongoing relationships with business partners, project teams and other stakeholders.
- Create or oversee the creation of clear and concise documentation throughout all project phases and activities.
- Lead elicitation, analysis and documentation of complex requirements and business needs, utilizing various techniques such as process mapping; identify and resolve conflicting requirements and trace requirements through to solution; manage requirements to the smallest set that will provide the biggest impact in advancing business objectives.
- Design solutions for end-user adoption and productivity improvement, with usability in mind.
- Independently execute on complex configuration, reporting and other technical activities.
- Partner with the Quality Assurance team to share project information and validate test scripts. Will also perform and coordinate system testing and write and execute testing plans.
- Serve as a mentor and peer reviewer to other team members.
- Design and deliver high quality training to end users.
- Other duties as assigned.
Benefits
- Comprehensive benefits package
- 401(k) savings plan
- Paid time off
- Company holidays
- Sick leave
- Parental leave
- Access to an Employee Assistance Program focused on mental and financial wellness
