Technology Operations Manager
Ameriprise Financial Services, LLCMinneapolis, Minnesota, United States
Posted June 1, 2026
115000 - 140000 USD
Full Time
About the Company
A diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement
Job Description
The Technology Operations Manager will collaborate with leaders and operations teams to identify, resolve, and reduce critical technology issues leading to business impacts. They will ensure Ameriprise IT Infrastructure and Application environments are set up for observability and recoverability, and that operations teams are equipped to react to and restore critical technology impacts.
Requirements
- Bachelor's degree or equivalent in Computer Science, IT, MIS, Math or related field
- 5-7 years of relevant work experience
- 5+ years of technical operations/support experience with proven knowledge of ITIL framework
- Solid understanding of technology landscape as it relates to IT Operations
- Thorough knowledge and understanding of current incident response techniques and technologies
- Ability to work well interpersonally and influence and manage without direct authority
- High critical thinking skills and strong written and verbal communication skills
- Prior experience developing and implementing scalable IT Incident Response programs
Benefits
- 401(k)
- Health, dental and life insurance
- Vacation time
- Sick time
- Flexible work arrangement (four days in-office, one day remote)
