Caseworker
AmerisourceBergenBritish Columbia, Canada
Posted April 13, 2026
42200 - 65010 CAD
Full Time
About the Company
On August 30, 2023, AmerisourceBergen became Cencora. Cencora is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We partner with pharmaceutical innovators across the value chain to facilitate and optimize market access to therapies. Care providers depend on us for the secure, reliable delivery of pharmaceuticals, healthcare products, and solutions. Previously known as AmerisourceBergen, our new name, Cencora, unites our 46,000+ team members under one identity in pursuit of a shared purpose: We are united in our responsibility to create healthier futures. : We are united in our responsibility to create healthier futures. AmerisourceBergen is ranked #11 on the Fortune 500 and #24 on the Global Fortune 500 with more than $200 billion in annual revenue.
Job Description
We are looking for a Caseworker to support our patient and provider support and pharma commercialization services in Canada. The role involves managing assigned projects and cases, providing telephone support, and implementing market research initiatives.
Requirements
- 1 year of customer service experience
- Bilingual (French/English) an asset
- Ability to multitask
- Attention to detail
- Strong problem-solving skills
- Experience in the medical and pharmaceutical field is an asset
- Working knowledge of Word, Excel, and Outlook
Benefits
- Medical, dental, and vision care
- Comprehensive suite of benefits for wellness
- Paid parental leave
- Paid caregiver leave
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Backup dependent care
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities