Customer Service Representative

Customer Service Representative responsibilities include understanding and prioritizing client needs, operating a multi-line telephone system, and maintaining accurate client information and pet records.

Requirements

• Professional and friendly phone etiquette
• Available to work weekends and holiday rotations, as needed
• Ability to properly prioritize and complete tasks simultaneously
• Ability to problem solve and adapt to multiple situations
• HS Diploma or educational equivalent
• Excellent customer service skills
• Computer efficiency
• Very detail-oriented

Benefits

• Competitive pay
• Performance bonuses
• 401(k) matching
• Student loan assistance
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Mental health resources
• Generous paid time off and holidays