Senior Associate Corporate Services Customer Support
AmgenHyderabad, Telangana, India
Posted May 12, 2025
Full Time
About the Company
Amgen is a biotech company dedicated to improving the quality of life for people around the world by developing treatments for serious illnesses.
Job Description
Join Amgen's mission to serve patients living with serious illnesses. As a Senior Associate Corporate Services Customer Support, you will be the second line of support for Amgen staff needing assistance with corporate services, handling incoming queries, troubleshooting issues, and maintaining logs of common issues.
Requirements
- Bachelor's degree with 3+ years in a customer-facing role
- Experience supporting corporate services (including Travel, Expense, Meetings Management, etc.) preferred
- Customer service oriented and ability to demonstrate empathy
- Experience working with ServiceNow and SAP Concur
- Ability to respond quickly and thoughtfully to questions and concerns
Benefits
- Competitive and comprehensive Total Rewards Plans
- Collaborative culture
- Professional and personal growth and well-being support