Service Lead
Ampersand BrandsWest Des Moines, Iowa, United States
Posted January 29, 2026
Full Time
About the Company
Ampersand Brands curates a portfolio of celebrated confectionery brands, most notably Hammond's Candies, known for its handcrafted sweets, and Lolli & Pops, a national premium retail and gifting brand. The company drives expansion through a blend of product innovation, compelling brand narratives, and rigorous operational excellence. Its focus on delivering high-quality, differentiated candy experiences positions it as a leading player in the U.S. confectionery market. Ampersand's culture values creativity, customer-centric storytelling, and a relentless pursuit of growth, offering dynamic opportunities for professionals who thrive in a fast-growing, innovation-driven environment.
Job Description
Join Lolli & Pops as a Service Lead/Keyholder and be part of a fast-paced and optimistic work environment. As a keyholder and member of the leadership team, you will be responsible for driving store-level financial and operational results, maintaining visual and merchandising standards, and ensuring a positive guest experience.
Requirements
- Exceptional interpersonal skills
- A passion for meticulous quality
- A bias towards action
- The desire to be coached and mentored
- An eye for detail
- The desire to problem solve
- The ability to multitask
- A positive attitude and fun-loving spirit
- Flexible availability
Benefits
- Sweet discount on sweet treats
