CalAim Assistant Manager (28984)

Ampla Health provides high-quality, comprehensive community health care that is accessible to all and culturally and linguistically appropriate. Great benefits include medical, dental, and vision, 4 weeks paid time off, 9 paid holidays, 401k and profit sharing, and full-time Monday to Friday schedule.

Requirements

• Assist in supervising Lead Case Managers and supporting daily program operations
• Monitor staff productivity, caseloads, and KPIs to ensure program goals are met
• Assign referrals and support outreach and enrollment for CalAIM services
• Track program metrics and prepare daily, weekly, and monthly reports
• Ensure accurate documentation, billing, and compliance with program guidelines
• Support staff onboarding, training, and ongoing development
• Participate in audits, quality management activities, and program improvement efforts
• Coordinate communication with internal teams, community partners, and external agencies
• Assist with recruiting, evaluations, scheduling, and timecard approvals for program staff
• Help resolve patient concerns and operational issues
• Serve as liaison with community organizations to support patient resources and services
• Perform other duties as assigned

Benefits

• Medical, dental, and vision benefits
• 4 weeks paid time off
• 9 paid holidays
• 401k and profit sharing