Level 3 Support Analyst - Japan

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins.

Requirements

• Investigate and diagnose complex technical issues raised via support tickets
• Gain deep product knowledge across Anaplan’s platform and tools (e.g., Grafana)
• Communicate investigation progress and outcomes clearly to internal teams

Benefits

• Everything that makes you unique is welcome; join us and be your best self!
• Opportunity to work with a leading scenario planning and analysis platform
• Chance to thrive in a dynamic and fast-paced environment