The Admissions Representative is responsible for providing customer service and information to prospective students who are interested in pursuing career education and training.
Requirements
- Conduct outbound and inbound telephone calls, text, & e-mails; responding timely to all inquiries
- Share information with prospective students, within the framework of Ancora Education’s Code of Conduct, state and federal accreditation guidelines
- Schedule campus visits for prospective students, conduct campus tours, and facilitate registrations
- Follow-up with new students, ensuring their positive transition to being an active student
- Contribute to team initiatives and outcomes by Ancora Education’s demonstrated success in collaborating with diverse groups of employees and customers
- Strong presentation skills
- Ability to deliver consistent levels of energy and enthusiasm
- Thrives in an observation/coaching style environment
- Pro-active problem-solving skills
- Ability to handle frequent interruptions and work independently
- Competent in priority setting
- Ability to foster creativity
- Strong computer software skills, including Microsoft Word and Excel, in addition to industry related software applications
- Experience with CampusVue and/or Velocify software