Product Operations Lead, Tier 1

Anduril Industries is seeking a Product Operations Lead, Tier 1 to pilot our Help Desk operations and join our rapidly growing team in Costa Mesa, CA. The successful candidate will play a key role in supporting customers and their fielded assets by driving issues spanning multiple software and hardware products to resolution in real time.

Requirements

• Bachelor’s degree or equivalent experience in a related field
• Minimum of 2-3 years of experience in a Operations/Support Center or similar operational environment
• Prior experience supporting complex hardware systems, networks, and related technologies (military assets are a plus)
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Extremely detail oriented with excellent customer service
• Strong aptitude for problem solving in unstructured situations at the interface of hardware, software, and networking
• Must be able to obtain and hold a U.S. Secret security clearance

Benefits

• Healthcare Benefits
• Generous time off
• Family Planning & Parenting Support
• Mental Health Resources
• Professional Development
• Commuter Benefits
• Relocation Assistance
• Retirement Savings Plan