Product Operations Technical Support Engineer, Edge Compute Systems

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. The company is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. The Connected Warfare Division is focused on building a next-gen software-defined distributed C2 architecture.

Requirements

• 4+ year of technical support experience with a focus on final-tier customer concern support.
• Experience supporting and/or performing incident driven workflows requiring analysis, triage, and prioritization.
• Experience in on-call support operations and working in limited risk tolerance environments.
• Ability to work non-standard hours and weekends as needed.
• Ability to obtain and maintain a U.S. Secret Security clearance.

Benefits

• Comprehensive medical, dental, and vision plans at little to no cost to you.
• Income Protection: Anduril covers life and disability insurance for all employees.
• Generous time off: Highly competitive PTO plans with a holiday hiatus in December.
• Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.
• Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching.
• Professional Development: Annual reimbursement for professional development
• Commuter Benefits: Company-funded commuter benefits based on your region.
• Relocation Assistance: Available depending on role eligibility.
• Retirement Savings Plan: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.