IT Support Technician II

At Angi, we're defining the future of the home services industry. We're looking for a motivated IT Support Technician II to help keep our IT environment running exceptionally for every employee. This role is based in our Denver office 3 to 5 days per week, with some flexibility for work from home days based on team workload.

Requirements

• 2+ years in a technical desktop/endpoint support role with a strong customer service focus
• Experience with ticketing/ITSM platforms, SLA adherence, and change/control processes
• Proficiency with Windows 11 and macOS administration, endpoint security, drivers/firmware, and device management tooling
• Hands-on networking fundamentals, VPN clients, and SSO/MFA troubleshooting
• Demonstrated inventory management practices with ability to organize data within a spreadsheet

Benefits

• Full medical, dental, vision package
• Flexible vacation policy
• Pet discount plans
• Retirement plan with company match