Corporate IT Intern/Apprentice

Ankorstore exists to help independent brands and retailers thrive by making wholesale simpler, faster, and more profitable. The Corporate IT team is pivotal in managing and optimising IT infrastructure to support Ankorstore's mission.

Requirements

• Currently pursuing or holding a Bac+2/Bac+3 degree (BTS SIO - SISR or SLAM track, BUT Computer Science, or equivalent)
• Solid knowledge of macOS and Windows (installation, configuration, troubleshooting)
• ITSM practices and ticket management (Jira Service Management)
• Thoroughness and organisation (following procedures, maintaining documentation)
• Service-oriented mindset and focus on user satisfaction
• Analytical thinking and methodical approach to incident diagnosis
• Clear communication with users and the IT team
• Professional English (regular exchanges with international teams)

Benefits

• Health Insurance & Life Insurance
• Meal vouchers through Swile
• Access to Leeto platform with exclusive discounts and cultural activities
• Modern offices located in Paris (Opera)