Patient Account Liaison I

As a Patient Account Liaison I, you will be responsible for the timely and accurate resolution of hospital/physician billing accounts, responding to customer service inquiries, and resolving issues through billing, charge revision, corrections, adjustments, payment arrangements, discounts, and settlements.

Requirements

• Minimum two years of college with some background in healthcare or business-related courses
• Excellent customer service skills
• Minimum of three years of business office experience in hospital or physician office setting with significant time spent in communication with patient or family and third party payers
• Knowledge of physician billing work flow, third party payer procedures, governmental regulations and managed care contracting

Benefits

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Employer contribution toward Health Savings Account
• Flexible Spending Accounts
• Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
• 403(b) with a 5% employer match
• Various voluntary benefits: Supplemental Life, AD&D and Disability, Critical Illness, Accident and Hospital Indemnity coverage, Tuition assistance, Student loan servicing and support, Adoption benefits, Backup Childcare and Eldercare, Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members