Patient Service Representative I

Patient Service Representative I role at Ann & Robert H. Lurie Children's Hospital of Chicago, providing superior pediatric care and interacting with pediatric patients, families, physicians, and other healthcare personnel.

Requirements

• High school diploma required. Some college preferred.
• Some knowledge of medical terminology, third party billing, and managed care requirements strongly preferred.
• Some knowledge of electronic medical record.
• Proficient in Microsoft Word applications such as Outlook and other computer skills preferred.
• Demonstrates a high level of customer service and interpersonal skills.
• Problem solving skills and ability to handle multiple priorities in fast paced environment.
• Ability to manage stressful situations appropriately.

Benefits

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Employer contribution toward Health Savings Account
• Flexible Spending Accounts
• Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
• 403(b) with a 5% employer match
• Various voluntary benefits
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children's facilities
• Discount purchasing program