Product Operations Manager, Feedback Loops

We're hiring a Product Operations Manager — Feedback Loops to own and continuously improve how customer signal flows into product and research decisions at Anthropic.

Requirements

• 7+ years in product operations, customer insights, voice of the customer programs, or related roles in fast-paced tech companies.
• Experience with AI-enabled processes and systems, particularly with large language models.
• Experience in horizontal, cross-org roles, and ability to build shared infrastructure.
• Experience in treating process as a product with users, metrics, and continuous iteration.

Benefits

• Competitive compensation
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours
• Lovely office space