Assistant Manager, e-Commerce KAM (Kota Damansara)

We are seeking a strategic and highly motivated E-commerce KAM to oversee our e-commerce account, and manage a portfolio of top-tier brands. You will drive the overarching e-commerce strategy, manage P&L for assigned accounts, and ensure operational excellence across major platforms including Lazada, Shopee, and TikTok.

Requirements

• Own the overarching e-commerce strategy and P&L for a portfolio of brands
• Act as the senior escalation point and strategic advisor for key clients
• Build and maintain strong relationships with platform representatives
• Review and approve overarching marketing and promotional strategies for mega campaigns
• Streamline workflows and resolve operational bottlenecks between the KAM team and internal departments
• Consolidate and analyze data across the portfolio to identify market trends, consumer behavior, and campaign ROI
• Manage team workload, resource allocation, and lead crisis management and operational troubleshooting during high-traffic mega campaign periods

Benefits

• Advanced AI tools for all positions
• Competitive salary
• Performance Bonus (1 time per year)
• Annual leaves
• Dental benefits
• Wellness benefits
• TGIF, monthly birthday, and other fun engagement events