Presales Consultant - USA

We seek a Presales Consultant to assist our expanding clientele with our dialogue software, conducting pre-sales product demonstrations and evaluating proof of concepts for both potential and current customers.

Requirements

• Customer centricity: The ability to provide high-quality service (to customers), including understanding their needs, solving problems, and responding to feedback;
• Innovation: The ability to generate and implement new and innovative ideas to solve problems and create new business opportunities;
• Systems thinking: The ability to understand the interdependencies and complexities of a business or project and to develop integrated solutions that are scalable and adaptable to future changes;
• Proactiveness: The ability to anticipate and take initiative in addressing potential challenges or opportunities before they arise, demonstrating foresight and proactive problem-solving;
• Adaptability: The ability to adjust to changing situations and work effectively in environments that may be uncertain or unpredictable;
• Collaboration: The ability to work effectively with others and to build strong relationships based on trust and mutual respect, recognizing that everyone has something to contribute;
• Communication: The ability to communicate clearly and effectively with individuals across the organization, and to be responsive to their needs and concerns.
• Preferably 4+ years in a customer-facing role;
• Fields of job expertise: Microsoft Voice Technologies and Microsoft 365;
• Awareness of HTML, JavaScript, CSS, and related web technologies and integrating third-party APIs;
• Implementing and supporting technology solutions based on Microsoft Voice technologies.
• Commitment to staying up to date with new-to-market technologies to deliver industry best practice service offerings.