Payment Resolution Specialist
AO SmithTennessee, United States
Posted May 12, 2026
Full Time
About the Company
A.O. Smith is a global leader in the manufacturing of residential and commercial water heating equipment and boilers.
Job Description
A Payment Resolution Specialist is needed to serve as the main point of contact for resolution of customer debits, deductions, and other issues. The role involves coordinating with various teams to resolve customer disputes and implementing special requests. The ideal candidate will have strong analytical and problem-solving skills, with experience working with Microsoft Excel and in a team environment.
Requirements
- High School Diploma or GED/Equivalent
- 3+ years of related work experience
- Experience with Microsoft Excel
- Strong analytical and problem-solving skills
Benefits
- Competitive compensation package
- Comprehensive benefits plans
- Medical insurance
- Dental insurance
- Company-sponsored life insurance
- Retirement security savings plan
- Short- and long-term disability programs
- Tuition assistance
