LSP, Representative

Serves as a primary point of contact for the AOPA Legal Services Plan (LSP), managing initial intake and support for members regarding aviation-related legal matters.

Requirements

• Strong verbal communication skills, including active listening and communicating clearly and professionally, including in sensitive situations.
• Proficient data entry skills with high attention to accuracy.
• Customer service orientation and effective problem-solving abilities.
• Ability to understand and apply plan details and standard operating procedures.
• Strong organizational and multi-tasking skills to manage competing priorities.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Previous experience in a customer support or service role.
• Ability to work collaboratively within a team.
• Demonstrates reliability, flexibility, integrity, and discretion.

Benefits

• Flight Training (earn your Private Pilot License for free) & Annual Flight Proficiency Program
• Medical, Dental, and Vision insurance
• Flexible Spending Plans
• Health Savings Plan with employer contribution
• 401(k) Retirement Plan with a company match, and annual discretionary supplemental employer contribution
• Company paid Short and Long-term Disability Insurance
• Company paid Life Insurance and AD&D insurance with the option to buy up
• Paid Time Off (PTO)
• Paid Holidays
• Personal days
• Volunteer day
• Work From Home Fridays
• Paid Parental Leave
• AOPA Membership
• Employee Assistance Program
• Wellness Program
• Gym Reimbursement Program
• Supplemental insurance options
• Tuition Reimbursement Program
• Discount on AOPA swag