HVAC Service Technician

Join Apex Pros as a Residential HVAC Service Technician and become a key part of a customer-focused, performance-driven team. In this role, you'll deliver high-quality HVAC service and repairs, provide transparent pricing, and create a positive experience for every customer getting it right the first time.

Requirements

• Perform thorough HVAC inspections including health & safety checklists
• Complete service correctly the first time, meeting quality and code standards
• Communicate clearly with customers using written option sheets and visual reports (including pictures)
• Provide accurate, transparent pricing for all repair and service options
• Execute proper Lock Out/Tag Out procedures and follow-up protocols
• Document all services, collect fees, and submit records promptly
• Support apprentices and fellow technicians with troubleshooting and development
• Coordinate part orders and prepare for daily service calls
• Record materials used for accurate job costing and inventory tracking
• Facilitate rescheduling when service can’t be completed on the initial visit
• Keep the company truck clean, stocked, and properly inventoried
• Protect customers’ homes during service and leave areas cleaner than found
• Promote service memberships and explain benefits to customers
• Report safety concerns and support management in team decision-making

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance