Call Center Representative

Support existing policyholders through answering telephone calls, responding to inquiries, and fulfilling customer requests.

Requirements

• High school diploma required and college degree preferred.
• 0-2 years customer service experience preferred.
• Excellent written and verbal communication skills.
• Excellent organizational and time-management skills.
• Detail oriented to ensure accuracy.
• Above average problem solving skills to resolve customer service issues.
• Basic computer skills and the ability to navigate through multiple systems without assistance.
• Appropriate license must be obtained if necessary for position.