Technical Support Representative

This entry level position requires prompt technical responses to questions from store and pharmacy employees regarding troubleshooting, diagnosing, and resolving problems for store and Point of Sale systems, hardware, Repairs and Maintenance and Minute Clinic.

Requirements

• High School Diploma or GED
• Associate or Technical degree preferred
• Minimum 6 months related work experience
• 1 to 2 years experience working in a service oriented call center
• Analytical, problem solving and interpersonal skills
• Excellent Customer Service skills
• Competent PC skills, particularly in Excel and Access
• Excellent verbal and listening communication skills
• Excellent writing skills
• Ability to work in a flexible 24/7 work environment