Process Expert, Data Management & Reporting

The Process Expert, Data Management & Reporting will be responsible for delivering data services, including data quality analytics and data guaranteed, and will support customers in attaining supply chain information more conveniently and efficiently.

Requirements

• Complete timely, weekly & monthly DQA related reports
• Support in closing the gap of missing events or milestones for DG customers
• Regularly abstracts related shipment data from system to check missing or inaccurate information
• Clarifies and follows up with concerned parties on root cause of data discrepancies
• Reconciles internally as well as externally when any issue is found
• Reviews contract / agreement and works with Logistics Analyst (LA) to renew if they are about to expire
• Provides proactive monitoring of customer-facing data
• Validates accuracy and timeliness of EDI events as requested by the customer
• Tracks shipment milestones and reports any missing events with associated reasons
• Works with responsible service provider for error resolution and update status timely
• Tracks missing milestones and updates APLL system as per agreed SLA to make sure customers get complete and timely data