The Process Expert, Data Management & Reporting will be responsible for delivering data services, including data quality analytics and data guaranteed, and will support customers in attaining supply chain information more conveniently and efficiently.
Requirements
- Complete timely, weekly & monthly DQA related reports
- Support in closing the gap of missing events or milestones for DG customers
- Regularly abstracts related shipment data from system to check missing or inaccurate information
- Clarifies and follows up with concerned parties on root cause of data discrepancies
- Reconciles internally as well as externally when any issue is found
- Reviews contract / agreement and works with Logistics Analyst (LA) to renew if they are about to expire
- Provides proactive monitoring of customer-facing data
- Validates accuracy and timeliness of EDI events as requested by the customer
- Tracks shipment milestones and reports any missing events with associated reasons
- Works with responsible service provider for error resolution and update status timely
- Tracks missing milestones and updates APLL system as per agreed SLA to make sure customers get complete and timely data