Customer Service Representative - Bilingual (English/Spanish)

We are seeking success-driven customer service team players with a passion for financial and lending services. Our goals are achievable, and we’ll give you all of the training needed for your professional growth in the lending industry.

Requirements

• Sales and collections experience preferred.
• Minimum 1 year of customer service experience (Retail, Sales, Financial Services).
• Service-oriented and able to resolve customer concerns professionally.
• Strong phone presence; comfortable with high call volume.
• Bilingual (English/Spanish).
• Strong numeric/data accuracy; computer proficiency (typing speed 40 wpm minimum).
• Self-motivated with a strong desire for professional growth.
• Open to ongoing coaching and committed to becoming an expert in consumer credit.
• High School diploma required; College preferred.

Benefits

• Medical benefits
• 401(k) Retirement plan
• Paid holidays, vacation days, sick days, and bereavement (direct family)
• Training and leadership development