Store Supervisor

The Store Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled.

Requirements

• Leads by example and demonstrates the importance of treating every team member and guest with respect
• Provides ongoing, specific direction to team members
• Trains, orientates and monitors new team members
• Reports to Store Manager on team member performance
• Ensures optimal team member coverage at all times and works various positions during busy periods
• Maintains operational efficiency through use of the work schedule
• Supervises team members to ensure primary and secondary duties are completed
• Keeps current on all new information (i.e., new product launched, promos and discount schemes)
• Assists the Store Manager in driving sales and transactions during their shift
• Completes all required shift documentation
• Escalates to immediate superior any issues and or problems