Supervisor
Apparel GroupSaudi Arabia
Posted July 27, 2023
Full Time
About the Company
Apparel Group is a global fashion and lifestyle retail conglomerate based in Dubai, UAE, operating over 2,300 stores across the GCC. The company offers a diverse range of brands including Nine West, Tommy Hilfiger, and ALDO, catering to millions of shoppers with its extensive product lineup. Known for its multicultural workforce and strategic growth, Apparel Group aims to become the top global retailer by continuously introducing world-class labels and expanding its F&B retail services.
Job Description
This Shift Supervisor position in Saudi Arabia involves supervising team members, ensuring standards for people, product, cleanliness, and excellent guest experience. The role requires team leadership, operational efficiency, and adherence to Tim Hortons standards. Responsibilities include managing shift activities, ensuring food safety, handling cash, maintaining cleanliness, and handling guest interactions.
Requirements
- Responds to guest in a friendly manner, maintaining an appropriate sense of urgency.
- Resolves guest service complaints and turns negative situations into positive ones.