Support Specialist
AppfiguresNew York, New York, United States
Posted January 22, 2026
Full Time
About the Company
Appfigures delivers a unified platform that aggregates mobile sales reporting, appâstore analytics, and performance tracking for developers, publishers, marketers, and analysts. The companyâs core offerings include realâtime appâstore intelligence, ASO tools, API access, and detailed charts that illuminate market trends and revenue streams. By combining comprehensive data sets with actionable insights, Appfigures enables users to optimize app visibility, maximize monetization, and benchmark against competitors. Its reputation as the goâto choice for industry leaders stems from its depth of analytics, userâfriendly interface, and commitment to data accuracy.
Job Description
We're looking for a Support Specialist who genuinely enjoys helping people, digging into questions, and turning conversations into insights that make the product better for everyone.
Requirements
- Genuinely enjoy helping people and solving problems
- Excellent written communicator and can explain things clearly without sounding scripted or robotic
- Curious by nature and enjoy learning how things work
- Comfortable juggling multiple conversations while staying organized and focused
- Take ownership, follow through, and care about doing things well
- Thrive in a low-process, high-trust environment and collaborate easily with others
Benefits
- Excellent medical, dental, and vision insurance
- 401(k) with company contributions
- Generous paid time off
- Excellent gear & tools
- Pre-tax commuter benefits and subsidized gym memberships
- Flexible remote-friendly schedule
- Team outings and a no-drama, no-politics environment
