We are seeking a Principal Technical Consultant to join our Customer Success Public Sector team. In this role, you will be engaging with our public sector customers post-sales to develop software solutions on the Appian platform.
Requirements
- Passion for mentoring/developing others and experience leading teams through post-sale software implementation
- Ability to work with clients to define business processes and gather functional and technical system requirements
- Excellent communication skills, passion for technology and continuous learning, and affinity for asking ‘why’ and solving the right problems
- History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
- Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
- Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers is preferred
Benefits
- health coverage
- Employee Assistance Program (EAP) with free mental health support
- life and disability insurance
- Employee Stock Purchase Program (ESPP)
- retirement/pension plan
- wellness dollars
- tuition reimbursement
- family-forming benefits