Technical Delivery Manager

Appian is seeking a Technical Delivery Manager to join their Customer Success team. As a Technical Delivery Manager, you will be responsible for ensuring customers achieve remarkable business results through technology engagements and drive customer growth through technology expertise. You will manage and deliver innovative solutions built on the Appian platform for our customers, overseeing all aspects of agile delivery.

Requirements

• Experience managing a book of business using financial management tools and metrics
• Experience leading agile delivery teams and managing enterprise scale technology programs
• Experience understanding customer’s strategic goals, positioning technology to meet their goals, developing application roadmaps with customers, and building compelling business cases to understand investments
• Experience with one or more value selling methods and are exceptional at creating compelling business benefits that can be used in proposals and delivery
• Ability to develop and maintain strategic relationships (stakeholder, buyer, influencer)
• Intellectual curiosity, bias for action, ability to thrive in ambiguity, excellent communication skills
• Industry-experience in one or more of the following industries: Financial Services, Pharmaceuticals, Insurance, Manufacturing (Preferred)
• Experience with software consulting (ideally in a ERP, CRM, BPM/Workflow, Data Integration Architecture or EAI) and/or applied knowledge of enterprise architecture, including data management (Preferred)

Benefits

• Training and Development
• Growth Opportunities
• Community