ES - Technical Specialist: Full-Time, Part-Time, and Part-Time Temporary

The role involves providing excellent customer service and support for Apple products, software, and Genius Bar repair services. This includes troubleshooting, diagnosing issues, identifying recurring problems, providing recommendations, and educating customers. The position requires regular attendance and responsiveness to work schedules.

Requirements

• Availability to work evenings, weekends, and public holidays, and reliable attendance.
• Proficiency in the local language (both written and spoken, including sign language support).
• Ability to follow troubleshooting steps and use customer service skills.