US-Technical Specialist

Technical Specialist provides technical support and troubleshooting for Apple customers, delivers exceptional service, and educates customers on Apple products and services.

Requirements

• Availability to work nights, weekends, and public holidays in the retail store
• Technical expertise of Apple products and services
• Troubleshooting skills in a customer service environment
• Strong interpersonal skills
• Ability to learn about and deepen understanding of Apple products and services