Field Service Technician - Grand Rapids MI

Applied Innovation seeks a dependable and motivated Field Service Technician to join their team in a full-time role. This position involves servicing and maintaining office equipment at customer locations, requiring strong mechanical and technical aptitude, troubleshooting and problem-solving skills, and excellent organization, communication, and time management skills.

Requirements

• Strong mechanical and technical aptitude
• Proven troubleshooting and problem-solving skills
• Excellent organization, communication, and time management skills
• Ability to plan work effectively and manage multiple service calls
• Customer-focused mindset with a commitment to service excellence
• Ability to work independently and as part of a team
• Understanding and alignment with the organization’s core values

Benefits

• Competitive pay
• Paid holidays, PTO, plus 1 personal holiday
• Comprehensive benefits package, including medical, dental, and life insurance, as well as short-term disability coverage
• 401(k) plan with company match
• Opportunities for career growth and advancement within a growing, family-owned business