Customer Support Technician

We are a global leader in materials engineering solutions. We offer a supportive work culture that encourages learning, development, and career growth. We care about the health and wellbeing of our employees and provide programs and support for personal and professional growth.

Requirements

• Performs standard Tier I procedures including wafer measurement.
• Performs preventative maintenance and wet cleans independently.
• Assists senior engineers with corrective maintenance as needed.
• Disassembles, cleans and rebuilds kits as part of kit management quality.
• Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
• Able to diagnose and resolve basic technical problems.
• Strives to perform BKM's. Uses knowledge management systems. Follows all IP guidelines.
• Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor.
• Complies with all safety procedures and consistently demonstrates safety as a value.