Global Product Support (GPS) Engineer (Etch Equipment)
Applied MaterialsSingapore, Singapore
Posted April 14, 2026
Full Time
About the Company
Applied Materials is a global leader in materials engineering solutions, specializing in semiconductor and flat panel display manufacturing equipment. Our technology drives innovation in AI and next-generation chips, pushing the boundaries of science and engineering to transform the industry. Committed to fostering a respectful community, we prioritize material innovation that advances the world.
Job Description
Join Applied Materials as a Global Product Support (GPS) Engineer to develop new procedures and Best Known Methods (BKMs) to service new products, contribute to the FMECA process, and partner with Quality & Reliability (Q&R) group to review and address Top Field Issues.
Requirements
- Develop new procedures and Best Known Methods (BKMs) to service new products
- Contribute to the FMECA process
- Participate in or own first chamber Build & Test in Apps lab
- Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
- Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)
- Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required
- Collect process and qualification data to create product Best Known Methods (BKMs)
- Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class
- Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping
- Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations
Benefits
- Health and wellbeing of employees
- Support for personal and professional growth
- Programs and support for employees
