Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
Requirements
- Drives the adoption of new technology at the customer site.
- Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
- Manage PSEs providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
- Oversees team that checks and approves operational quality of system equipment.
- Responsible for training and certification of PSEs into their areas of assigned responsibility
- Responsible for demand planning and financial forecast of activity
- Knowledge of 3 or more processes on 2 or more technologies or expert level in 1 technology
- Basic integration knowledge
- Functional Knowledge
- Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families
- Business Expertise
- Applies understanding of the industry and how own area contributes to the achievement of objectives
- Leadership
- Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges
- Problem Solving
- Identifies and resolves technical, operational and organizational problems
- Impact
- Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
- Guided by policies and resource requirements within business unit, department or sub-function
- Interpersonal Skills
- Guides, influences and persuades others internally in related areas or externally
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance
