Customer Support B2B
Aprende InstituteBogota, Bogota, Capital District, Colombia
Posted January 7, 2026
Full Time
About the Company
Aprende Institute is a dynamic educational organization dedicated to delivering innovative learning solutions across a range of disciplines, including language acquisition, professional development, and digital literacy. With a focus on interactive, technology-driven instruction, the institute empowers students and professionals worldwide to achieve their learning goals. Its distinctive approach combines evidence-based pedagogy, personalized learning pathways, and a commitment to accessibility, positioning Aprende Institute as a trusted partner for individuals and organizations seeking to elevate educational outcomes.
Job Description
Join Aprende Institute as a Customer Support B2B Bilingual (English/Spanish) and elevate the experience of corporate clients in the U.S. through high-impact educational programs. This role requires a strategic approach to B2B customer service, strong consultative skills, and excellent professional communication.
Requirements
- Technical or university studies in Business Administration, Marketing, Communications, or related fields.
- At least 1 year of experience in B2B customer service, Customer Success, or Key Account Management.
- Minimum English level C1 (spoken and written).
- Advanced command of Salesforce and familiarity with G-Suite tools.
Benefits
- Hybrid work model (on-site and remote)
- Continuous training
- Direct indefinite-term contract
- Free access to one of our educational programs
