Technicien informatique
ApsideQuebec, Quebec, Canada
Posted September 26, 2025
Full Time
About the Company
Apside is a 36-year-old IT consulting firm specializing in information systems, technical computing, automotive engineering, and financial services. With a strong emphasis on expertise, trust, and independence, Apside serves major French and European groups while prioritizing customer satisfaction and employee well-being. The company's cross-sectoral approach and focus on quality-oriented solutions distinguish it in the market.
Job Description
IT Technician responsible for responding to customer requests, resolving network problems, and working with team members to resolve customer issues in a hybrid work environment.
Requirements
- General knowledge in SD Wan network management
- Knowledge of Fortinet
- Excellent communication skills
- High mastery of telephone etiquette
- Ability to work under pressure within tight deadlines
- Solid time management skills and ability to perform multiple tasks simultaneously
- Excellent decision-making skills
- Flexible schedule to meet the needs of the team
- Diploma in college studies or equivalent in computer science or a related field
