Claims Service Specialist I

Role Overview

Join Arbella as a Claims Service Specialist I and help customers through their toughest challenges. This role involves timely completion of case activities, customer service, and minimizing net loss payout. You will work with insureds, claimants, and witnesses to gather information and negotiate settlements.

What You Will Do

Key responsibilities include contacting insureds and claimants, evaluating case facts, negotiating settlements, and maintaining claim files. You will also pursue subrogation and arrange for salvage to obtain maximum recovery.

Why It Might Be a Fit

We are looking for a candidate with a true commitment to customer service excellence, effective time management skills, and strong attention to detail. Some customer service work experience is preferred.

Requirements

• Customer service work experience
• Positive, effective, and diplomatic oral and written communication skills
• Highly effective time management skills
• Strong attention to detail, accuracy, fairness, and impeccable organization

Benefits

• Company nurse, nutritional counseling, and mental health resources
• Tuition assistance programs
• Opportunities to get involved in company activities and community efforts
• Robust training, mentorship, and professional/personal development programs
• Competitive salaries and benefits packages