Retail Store Manager ELKINS | Valley Pointe Dr
Arch TelecomElkins, West Virginia, United States
Posted November 3, 2025
60000 - 100000 USD year
Full Time
About the Company
Arch Telecom, Inc. is a Texas‑based private company that delivers end‑to‑end telecom and Internet‑based communications solutions to more than 10,000 businesses nationwide, spanning sectors such as real estate, mortgage, hospitality, insurance, and direct mail. Leveraging advanced technologies—including IVR, real‑time internet configuration, programmable 800 numbers, ANI capture, and fax‑on‑demand—Arch provides industry‑specific packaged products and fully custom applications that require no customer premise equipment or capital outlay. The firm’s collaborative culture and partnership with leading industry authorities enable it to co‑develop tailored marketing strategies that help clients engage customers and prospects more effectively. Arch’s mission is to empower businesses with sophisticated technology and expertise, ensuring that every communication channel drives growth and success.
Job Description
The Retail Store Manager (RSM) leads a Retail Team to bring the brand to life, creating energy and excitement around products and services, and delivering exceptional customer experiences.
Requirements
- Lead by example, demonstrating all the things it takes for your team to head to the top
- Explore individual needs and provide hands-on demonstrations of the latest technology in-store
- Ensure store meets or exceeds sales goals, overseeing all store functions
- Approach service and sales needs with patience, honesty and empathy
- Become proficient in digital tools to enhance interactions and onboarding
- Build relationships with employees across channels to collectively own the customer experience
- Have a good time while providing first-class customer experience
Benefits
- Employee Stock Ownership Program (ESOP)
- Competitive salary pay
- Bonus earnings
- Automatic raises when reaching attainable milestones
- Exciting opportunities for career advancement
- A culture of care & excellence
- Health Benefits for Full Time Employees