Retail Store Manager HARLEYSVILLE | Harleysville Pike
Arch TelecomLower Salford Township, Pennsylvania, United States
Posted December 4, 2025
Full Time
About the Company
Arch Telecom, Inc. is a Texas‑based private company that delivers end‑to‑end telecom and Internet‑based communications solutions to more than 10,000 businesses nationwide, spanning sectors such as real estate, mortgage, hospitality, insurance, and direct mail. Leveraging advanced technologies—including IVR, real‑time internet configuration, programmable 800 numbers, ANI capture, and fax‑on‑demand—Arch provides industry‑specific packaged products and fully custom applications that require no customer premise equipment or capital outlay. The firm’s collaborative culture and partnership with leading industry authorities enable it to co‑develop tailored marketing strategies that help clients engage customers and prospects more effectively. Arch’s mission is to empower businesses with sophisticated technology and expertise, ensuring that every communication channel drives growth and success.
Job Description
Arch Telecom’s Retail Store Manager (RSM) leads a Retail Team to bring the brand to life, creating energy and excitement around products and services. They demonstrate leadership, competitive drive, and passion to educate and recommend device and service solutions.
Requirements
- Lead by example, demonstrating all the things it takes for your team to head to the top
- Ensure your store meets or exceeds sales goals
- Approaching service and sales needs with patience, honesty and empathy
- Become proficient in the use of digital tools designed to enhance interactions and onboarding
- Build relationships with and partner with employees across channels
- Collectively own the customer experience and resolve issues
Benefits
- Employee Stock Ownership Program (ESOP)
- Competitive salary pay
- Bonus earnings
- Automatic raises when reaching attainable milestones
- Exciting opportunities for career advancement
- A culture of care & excellence
- Health Benefits for Full Time Employees