Concierge Security Engineer 2

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Join a company that’s not only leading, but also shaping, the future of security operations.

Requirements

• Create and maintain an outstanding partnership with customers;
• Support the direct delivery of Arctic Wolf network and endpoint security solutions to customers, including tasks such as investigating security events, and configuring, troubleshooting and verifying data sources;
• Action or escalate customer requests for guidance, information or support in a timely manner, including coordinating efforts with other teams, as needed.

Benefits

• Flexible time off and paid volunteer days
• Training and career development programs
• Comprehensive private benefits plan including medical, mental health, dental, disability, and value-added services
• Robust Employee Assistance Program (EAP) with mental health service
• Fertility support and paid parental leave
• Superannuation Fund that Arctic Wolf pays into
• Equity for all employees