Clinical Support Lead

Arine is a healthcare technology and clinical services company that aims to improve the lives and health of complex patients. The Clinical Support Lead will oversee the clinical team, manage patient engagement, and develop intervention strategies to optimize medication utilization.

Requirements

• At least 12 months experience managing a Clinical, Patient or Customer Support Team
• Team management and coaching experience required
• Excellent analytical skills
• Ability to quickly problem solve and triage both clinical and operational situations
• Ability to organize and set priorities which accurately reflect the relative importance of job responsibilities
• Excellent communication and project management skills
• Ability to engage with the patients, promote adherence and treat patients with empathy and compassion
• Strong grasp of standard workflows for medication adherence
• Ability to apply judgment and make informed decisions in order to work independently and meet deadlines
• Ability to work effectively within a team and foster effective working relationships and build consensus

Benefits

• Unparalleled learning and growth prospects
• Collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs