The Team Lead in the Electropolish Department supports production operations by guiding, training, and supporting team members on the production floor. This role helps ensure work is completed safely, efficiently, and to quality standards while supporting the Department Manager in meeting departmental objectives.
Requirements
- Meet or exceed organizational goals for safety, quality, cost, and delivery
- Knowledge expert on processes of services offered in the department
- Training new and existing employees to meet or exceed production requirements
- Ambassador for the organization's attendance and performance policy
- Ensure company standards for safety, quality, and customer satisfaction are met or exceeded
- Assist the Department Manager with leading, developing, directing, and coaching team members
- Identify, address, and document performance issues as they arise; escalate to the Department Manager as appropriate
- Write and deliver annual performance reviews for department team members
- Provide timely recognition for strong performance and positive contributions
- Train team members on parts, processes, and techniques to ensure quality and production rate expectations are met
- Build and maintain professional, productive working relationships within the department
- Keep team members productive and engaged to minimize unnecessary downtime
- Perform routine safety walks and correct identified issues
- Maintain housekeeping standards and ensure the production floor is tour-ready by identifying and correcting safety hazards and keeping work areas clean and organized
- Ensure compliance with all safety procedures, including proper use of Personal Protective Equipment (PPE) such as safety glasses, gloves, respirators, or other required equipment
- Monitor and ensure compliance with safety systems and documentation, including: TrueChem monitoring (tank temperatures, pH readings, chemical additions, tank maintenance)
- Hoist inspections, containment pans, airline inspections, and related documentation
- Lead the Electropolish Department in the absence of the Department Manager
- Maintain the 75/25 work allocation (75% production, 25% administrative/other duties)
- Operate and remain fully trained on all Electropolish department lines and equipment
- Perform job setups to minimize downtime and ensure smooth production flow
- Ensure all tools, materials, and resources are available at the start of each job
- Build and maintain production loads to keep work continuous for the team
- Delegate jobs, print reports, and prepare paperwork to support efficient execution of production plans
- Perform hourly check-ins with team members to ensure work is progressing accurately, timely, and at expected rates
- Verify weekly that team members understand their production rates and provide feedback on improvement expectations
- Monitor each step of the production process to ensure quality standards are met
- Create production schedules for the department as needed
- Assist with quoting, pricing approvals, and quoting tasks in the absence of the Department Manager
- Operate a forklift to move production materials and other necessary items
- Use computer systems daily to print paperwork, labels, reports, and production documentation
- Communicate with other departments throughout the workday to support workflow and resolve issues
- Identify and communicate required maintenance or repair needs to the Department Manager
- Create and develop first articles from initial concept through final production
- Develop, finalize, audit, and continuously update new and existing process cards
- Validate that jobs are set up correctly to ensure successful execution by team members
- Verify team members are following process cards accurately, including highlighting and procedural requirements
- Review and audit process cards for completeness and ensure errors are corrected
- Update production rates, identify discrepancies, and close gaps as needed
- Review corrective actions daily and ensure follow-through within the department
- Visually inspect team output to ensure quality standards are consistently met
- Perform final quality sign-off on job trackers confirming all quality requirements have been satisfied
- Communicate with the Quality Department on quality-related matters
- Communicate with customers as needed and occasionally meet with customers to address needs or resolve issues
Benefits
- Medical Benefits
- Health Savings Account (HSA)
- Dental & Vision Benefits
- Income Protection
- Additional Voluntary Benefits
- Financial Security
- Paid Time Accrued (PTA)
- Wellness Programs
- Employee Assistance Program Milestone Anniversary Awards
- Educational Assistance
- Payroll
